TOP > Troubleshooting Troubleshooting The Overall Printout Is Light The Overall Printout Is too Dark A Part of the Printout Is Light The Printout Is Shifted to One Side A Part of the Printout Is Dirty and Black/White Streaks Appear The Printed Image Is Different from the Print Data The Print Position Is Shifted Vertically from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction Print Stop Position and Cut Position Are Shifted The Media Is Not Cut How to Load Labels Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/The Label Does Not Stop The Label Is Printed Even If the Previous Label Is Not Dispensed The Label Is Not Printed Even If the Previous Label Is Dispensed The Label Falls at the Dispenser Stop Position The Label Is Not Dispensed After Stopping at the Dispenser Stop Position The Media Has Jammed Cannot Output After Data Is Sent Cannot Communicate via LAN Cannot Communicate via USB Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via Wireless LAN An Error Occurs When Installing the Printer Driver No Power/Nothing on the Screen (Using No Options) No Power/Nothing on the Screen (Using the Optional Battery Mount Kit) No Power/Nothing on the Screen (Using the Optional Cradle Kit) Want to Change the Display Language The LED Lights Red Want to Adjust the Volume for the Product Sounds The Display Does Not Respond Correctly When Touched The Display is Too Dark/Bright Cannot Power Off the Product Want to Use Without Cutting Even If the Cutter Kit/Partial Cutter Kit/Linerless Cutter Kit Is Installed The USB Memory Is Not Recognized Cannot Read the Barcode Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear Printing Loading Media Cannot Communicate nor Output Display Cutter Others When an Error Message Appears Printing The Overall Printout Is Light The Overall Printout Is too Dark A Part of the Printout Is Light The Printout Is Shifted to One Side A Part of the Printout Is Dirty and Black/White Streaks Appear The Printed Image Is Different from the Print Data The Print Position Is Shifted Vertically from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction Print Stop Position and Cut Position Are Shifted The Media Is Not Cut Loading Media How to Load Labels Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed The Label Does Not Stop at the Specified Position/The Label Does Not Stop The Label Is Printed Even If the Previous Label Is Not Dispensed The Label Is Not Printed Even If the Previous Label Is Dispensed The Label Falls at the Dispenser Stop Position The Label Is Not Dispensed After Stopping at the Dispenser Stop Position The Media Has Jammed Cannot Communicate nor Output Cannot Output After Data Is Sent Cannot Communicate via LAN Cannot Communicate via USB Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via Wireless LAN An Error Occurs When Installing the Printer Driver Display No Power/Nothing on the Screen (Using No Options) No Power/Nothing on the Screen (Using the Optional Battery Mount Kit) No Power/Nothing on the Screen (Using the Optional Cradle Kit) Want to Change the Display Language The LED Lights Red Want to Adjust the Volume for the Product Sounds The Display Does Not Respond Correctly When Touched The Display is Too Dark/Bright Cannot Power Off the Product Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear Cutter Want to Use Without Cutting Even If the Cutter Kit/Partial Cutter Kit/Linerless Cutter Kit Is Installed Print Stop Position and Cut Position Are Shifted The Media Is Not Cut Others No Power/Nothing on the Screen (Using No Options) No Power/Nothing on the Screen (Using the Optional Battery Mount Kit) No Power/Nothing on the Screen (Using the Optional Cradle Kit) An Error Occurs When Installing the Printer Driver The LED Lights Red Want to Adjust the Volume for the Product Sounds The USB Memory Is Not Recognized Cannot Read the Barcode Cannot Power Off the Product When an Error Message Appears When an Error Message Appears Back to top