TOP > Troubleshooting > No Power/Nothing on the Screen (Using the Optional Battery Mount Kit) No Power/Nothing on the Screen (Using the Optional Battery Mount Kit) What to check Countermeasure Is the battery inserted into the battery mount kit? Insert the battery into the battery mount kit. Inserting the Battery into the Battery Mount Kit Is the terminal protection seal on the bottom of the product removed, and the product mounted on the battery mount kit correctly? Remove the terminal protection seal and mount the product in the correct position. Connecting the Battery Mount Kit Is the battery inserted in the battery mount kit charged? Charge the battery. Charging the Battery by Connecting the AC Adapter Charging the Battery by Mounting the Product on the Optional Cradle Kit Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top