Table of Contents Before You Start About This Manual Features of the Product Safety Precautions Safety Precautions for the Battery Precautions for Installation and Handling Select a Safe Location Power Supply Printing Regulatory Approval Environmentally Hazardous Materials Copyrights Trademarks Basic Information Bundled Accessories Optional Devices Parts Identification Using the Operator Panel Display and Operation of the Operator Panel LED Indicator Operating the Touch Panel Operations in the Home Screen Operations in Online/Offline Mode Operations in the Swipe Down Menu Status Icon Operations When Errors Occur Guidance Videos List of the Guidance Videos Playing the Guidance Video from the Error Screen Getting Access to the Guidance Video in Online Mode Operating the Guidance Video Adjusting the Print Settings During Printing Canceling the Print Job Settings Mode Settings Mode Menus Changing to the Settings Mode Logging In to/Logging Out of the Settings Mode Settings Mode Operations Setting Value Input Memory of the Product Product Memory and USB Memory Connecting the USB Memory Inside the Product Getting Started What You Can Do with This Product Installation Installation Precautions Installation Space Front View Side View Bottom View Installing the Options Installing the Optional Cutter Kit/Partial Cutter Kit Installing the Optional Linerless Kit Installing the Optional Linerless Cutter Kit (Type 1/Type 2) Installing the Optional Wireless LAN/Bluetooth Kit Installing the Optional Wall Mount Kit Preparation for Installing the Optional Wall Mount Kit Installing the Wall Mount Kit Unmounting the Product from the Mount Bracket Powering On/Off the Product Connecting to Power Connecting the AC Adapter and the Power Cord Using the Optional Battery Mount Kit/Battery Connecting the Battery Mount Kit Inserting the Battery into the Battery Mount Kit Releasing the Battery Mount Kit Charging the Battery by Connecting the AC Adapter Charging the Battery by Mounting the Product on the Optional Cradle Kit Using the Optional Cradle Kit Storing the AC Adapter in the Cradle Kit Mounting the Product on the Cradle Kit Releasing the Product from the Cradle Kit Powering On the Product Powering Off the Product Initial Setup (Startup Guide) Startup Guide Flow Startup Guide Cancelation Configuring the Product According to Media and Options Media Sensor Type I-Mark Position Print Mode Connecting the Product to a Computer Procedure for Connecting the Product to a Computer Connecting Interfaces Available Interfaces USB Interface Connection (Standard) NFC Interface Connection (Standard) LAN Interface Connection (USB+LAN Model Only) Wireless LAN Interface Connection (Optional) Bluetooth Interface Connection (Optional) Configuring the Interface Settings Interface Setting Methods Configuring the Interface Settings from the Settings Mode of the Product Configuring the Interface Settings Using the All-In-One Tool Installing the All-In-One Tool Installing the Printer Driver All-In-One Tool Features Loading Media Usable Media Winding Direction of the Media Loading the Media Precautions for Loading the Media Changing the Flap Position of the Media Guide Loading the Media Roll Loading the Media Roll (Printing in Continuous Mode/Tear-Off Mode) Loading the Media Roll (Printing in Dispenser Mode) Loading the Media Roll (Printing in Cutter Mode/Partial Cutter Mode) Loading the Media Roll (Printing in Linerless Tearoff Mode) Loading the Media Roll (Printing in Linerless Cutter Mode) Loading the Fan-fold Media When to Replace Media Various Settings of the Product The [Settings] Menu [Printing] Menu [Interface] Menu [Applications] Menu [Standalone] Menu [System] Menu [Tools] Menu [Information] Menu [Battery] Menu [Bluetooth] Menu [Wi-Fi] Menu Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page Dashboard Settings Tools Certificates Enabling SATO App Storage Various Ways to Output Outputting with Standalone (AEP) Applications Outputting with General-purpose Software Outputting and Controlling with Dedicated Command Adjusting the Product Printable Area Media Sensor Positions and Media Stop Positions Flow of Printing Operations Printing Operations Operations in Continuous Mode Operations in Tear-Off Mode Operations in Cutter Mode Operations in Partial Cutter Mode Operations in Dispenser Mode Operations in Linerless Mode Operations When the Media Sensor Is Disabled Adjusting the Base Reference Point About the Base Reference Point Adjusting the Print Position Adjusting the Media Stop Position Notes on the Stop/Cut Position of Different Media Adjusting the Print Quality Adjusting the Print Darkness Adjusting the Print Speed Adjusting the Volume List of Initial Values [Printing] Menu [Interface] Menu [Applications] Menu [Standalone] Menu [System] Menu [Tools] Menu [Information] Menu [Battery] Menu [Bluetooth] Menu [Wi-Fi] Menu Maintenance Cleaning the Product Cleaning Cleaning Intervals Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Kit (with Optional Linerless Kit) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 1)) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 2)) Cleaning Using the Cleaning Sheet Replacing Consumable Parts Replacing the Print Head Replacing the Platen Roller Replacing the Optional Linerless Platen Roller Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) SOS (SATO Online Services) Application (SOS users only) When You Are in Trouble When an Error Message Appears Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Messages for Provisioning Errors When SOS (SATO Online Services) is Enabled (SOS users only) Troubleshooting No Power/Nothing on the Screen The Display is Too Dark/Bright Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed Cannot Output Labels Correctly Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Incorrect Print Position The Media Is Not Cut The Media Has Jammed The LED Lights Red The USB Memory Is Not Recognized An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Output After Data Is Sent Cannot Communicate via USB Cannot Communicate via LAN Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via Wireless LAN Cannot Power Off the Product Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear Contact Information for When You Are in Trouble Product Specifications Hardware Interface Supported Interfaces USB Interface NFC Interface LAN Interface Bluetooth Interface Wireless LAN Interface Built-in Functions Printer Languages Standards Usable Media Fonts Barcodes Support and Warranty SOS (SATO Online Services) (SOS users only) Warranty for Consumables within the Product Warranty Period Back to 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