Cleaning

A dirty print head or platen roller not only affects the print quality but also causes errors and malfunctions. Clean the product periodically to keep it running reliably.

• Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Disconnect the power cord from the AC outlet or remove the battery before you begin cleaning. The print head and its surroundings are hot after printing. Wait until the product cools down. • Touching the edge of the print head with your bare hand could cause injury. • Be careful not to touch the cutter blade when cleaning the product. • Use our recommended cleaning products for cleaning. Do not clean with a hard object. Doing so could cause damage. • Remove the media before cleaning. • Open the top cover and remove linerless labels from the platen roller if they are not used for printing for a long period. Paper jam might occur if the top cover is closed for a long period with linerless labels loaded.

• Contact your SATO reseller or technical support to purchase the cleaning kit, cleaning sheets, and other of our cleaning products.