TOP > When You Are in Trouble > Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) A QR code containing the error information and the contact telephone number appear in the error message when SOS is enabled.The menu for the specialized application for SOS appears after scanning the QR code or the NFC mark on the product with a tablet device or smartphone. A specialized application is required for scanning. Related TopicsOperations When Errors OccurSOS (SATO Online Services) Application (SOS users only)SOS (SATO Online Services) (SOS users only)[Online Services] (SOS users only) Back to top