TOP > When You Are in Trouble When You Are in Trouble When an Error Message Appears Error Message 1001 (Machine Error) Error Message 1002 (Program Error) Error Message 1007 (Cover Open) Error Message 1008 (Out of Paper) Error Message 1010 (Media Error) Error Message 1012 (Head Error) Error Message 1013 (USB R/W Error) Error Message 1014 (USB Memory Full) Error Message 1015 (Cutter Error) Error Message 1017 (SBPL Command Error) Error Message 1020 (Calendar Error) Error Message 1021 (BCC Check Error) Error Message 1022 (Print Head Overheated) Error Message 1023 (NTP Error) Error Message 1028 (Gap Not Found) Error Message 1035 (I-mark Not Found) Error Message 1043 (Battery Low) Error Message 1046 (EAP Authentication Error (EAP Failure)) Error Message 1047 (EAP Authentication Error (EAP Timeout)) Error Message 1058 (CRC Check Error) Error Message 1061 (Battery Degradation) Error Message 1063 (Battery Error) Error Message 1066 (Paper Jam) Error Message 1070 (Battery wearing out) Error Message 1071 (Worn out battery) Error Message 1075 (NFC Error) Error Message 1076 (Invalid command in NFC) Error Message 1105 (Changed Power Error in Printing) Error Message 1106 (Power voltage value abnormal Error) Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Messages for Provisioning Errors When SOS (SATO Online Services) is Enabled (SOS users only) Troubleshooting No Power/Nothing on the Screen The Display is Too Dark/Bright Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed Cannot Output Labels Correctly Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Incorrect Print Position The Media Is Not Cut The Media Has Jammed The LED Lights Red The USB Memory Is Not Recognized An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Power Off the Product Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear Contact Information for When You Are in Trouble Back to top