TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1043 (Battery Low) Error Message 1043 (Battery Low) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Connect the product to an AC power supply. Cause and Countermeasure Reference Cause The battery is running low. Countermeasure Charge or replace the battery. Charging the Battery by Connecting the AC Adapter Charging the Battery by Mounting the Product on the Optional Cradle Kit Inserting the Battery into the Battery Mount Kit Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top