When to Replace Media

The product has a paper end detection function that detects when the media runs out.

When the product detects paper end, an icon and an error message are shown on the product's screen.

The conditions that trigger paper end vary depending on the operation of the product.

Conditions That Trigger Paper End in the Feeding Operation

A paper end error occurs while paper is being fed when the paper end sensor detects there is no paper and continues to detect no paper for 15 mm (0.59") of continuous feeding.

(1) Print head position

(2) Paper end sensor: I-mark sensor/Gap sensor

Select in [Printing] > [Advanced] > [Paper End] menu, or specify by command.

(3) Media feed direction

Conditions That Trigger Paper End in the Printing Operation

1.	The paper end sensor detects a no-paper condition at the position where 15 mm (0.59") has been fed.

2.	If the amount of printing remaining is less than the distance between the print head position and paper end sensor -15 mm (-0.59"), a paper end error occurs after completing the output of 1.

If the amount of media remaining is more than the distance between the print head position and paper end sensor -15 mm (-0.59"), a paper end error occurs right after detecting the paper end, and the product will reprint after clearing the paper end error.

(1) Print head position

(2) Paper end sensor: I-mark sensor/Gap sensor

Select in [Printing] > [Advanced] > [Paper End] menu, or specify by command.

(3) Media feed direction

If a paper end error is detected while printing, operation varies depending on the amounts of printing and media remaining when the error was detected.

The amount of media remaining can be calculated as follows:

Amount of media remaining = distance between print head position and paper end sensor -15 mm (-0.59")

(1) Print head position

(2) Distance between the print head position and paper end sensor

(3) Paper end sensor

(4) Amount of media remaining

•	When the Amount of Printing Remaining Is More Than the Amount of Media Remaining

If the amount of printing remaining is more than the amount of media remaining when a paper end error is detected, the product cannot finish the print job. Printing stops immediately and a paper end error occurs.

(1) Print head position

(2) Paper end sensor

(3) Amount of media remaining

(4) Amount of printing remaining

•	When the Amount of Printing Remaining Is Less Than the Amount of Media Remaining

If the amount of printing remaining is less than the amount of media remaining, the product will finish the print job and a paper end error will occur.

(1) Print head position

(2) Paper end sensor

(3) Amount of media remaining

(4) Amount of printing remaining

If there are multiple sheets between the print head and paper end sensor when a paper end error is detected, a paper end error will occur only after finishing the label currently being printed.

(1) Print head position

(2) Paper end sensor

(3) Amount of media remaining

(4) Amount of printing remaining

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Related Topics

Operations When Errors Occur

Error Message 1008 (Out of Paper)

[Paper End]