TOP > Maintenance > Cleaning the Product > Cleaning Using the Cleaning Sheet Cleaning Using the Cleaning Sheet The cleaning procedure using the cleaning sheet is as follows: 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet or remove the optional battery. 2. Press the cover open button (1) to open the top cover (2). 3. Remove the media if it is already loaded. 4. Cut the cleaning sheet to a width of about 8 cm (3"). 5. Place the cleaning sheet (3) on the platen roller. • Align the rough side of the cleaning sheet adjacent to the top cover.6. Close the top cover. Push both ends of the top cover, and close it firmly until it clicks. • When closing the top cover, be careful not to pinch your fingers.7. Using two hands, pull the cleaning sheet away from the product. 8. After you pull out the cleaning sheet, repeat steps 2 through 7, two or three more times. When no more dirt appears on the cleaning sheet after you have pulled it out, stop repeating these steps.9. Press the cover open button to open the top cover. 10. Use a cotton swab to clean the dirt off of the print head (4). 11. Reload the media if you removed it in step 3. Related TopicsLoading the Media Back to top