TOP > Maintenance > Replacing Consumable Parts > Replacing the Optional Linerless Platen Roller Replacing the Optional Linerless Platen Roller View the video here (it has no audio). You can easily remove and replace a damaged or worn linerless platen roller. • Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Disconnect the power cord from the AC outlet or remove the optional battery before you replace the consumable parts. Guideline to Replace the Linerless Platen Roller The linerless platen roller has a blue striped marking on the center. When the blue striped marking started to fade off, it indicates that you should replace the linerless platen roller. • This is only a general guideline. The condition in which the linerless platen roller wears out varies depending on the used media. In any cases, replace the worn linerless platen roller when it affected the printing quality of the product. View the video below for the procedure. 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet or remove the optional battery. 2. Press the cover open button (1) to open the top cover (2). 3. Remove the media if it is already loaded. 4. Push the two tabs (3) toward the back to remove the inner cover (4). 5. Tilt the two tabs (6) of the feed roller (5) inside to remove the feed roller. 6. Turn the two levers (8) of the linerless platen roller (7) to the front to remove the linerless platen roller. 7. Install the new linerless platen roller (7) and turn the two levers (8) backward. 8. Tilt the two tabs (6) of the feed roller inside to set the feed roller. 9. Make sure that the tabs are parallel to the both sides of the product () and the two rollers rotate in an interlocked manner (). 10. Align the tab on the back of the inner cover (4) with the slot of the product and press it in until it clicks. 11. Reload the media if you removed it in step 3. 12. Close the top cover. Push both ends of the top cover, and close it firmly until it clicks. • When closing the top cover, be careful not to pinch your fingers. Back to top
) and the two rollers rotate in an interlocked manner (
). 
