TOP > Troubleshooting > Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear Ingredients Label, Discount Label, Training Video, and FX3-LX Help Video appear The topics here explain what to do when the following screen appears after you power on the product. This screen appears when the AEP (Application Enabled Printing) function is enabled. To return to the normal mode, disable the AEP function by following the steps below. 1. Press the / (Power/Home) button to show the Home screen. 2. Tap [Settings] to show the Settings menu. 3. Input the password if it is enabled. 4. Tap [Standalone]. 5. Tap the checkbox to disable [AEP]. 6. Press the / (Power/Home) button. The Home screen appears. 7. Reboot the product. The product returns to the normal mode. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top