TOP > Troubleshooting > No Power/Nothing on the Screen (Using No Options) No Power/Nothing on the Screen (Using No Options) What to check Countermeasure Are the AC adapter and the power cord fully connected to the product and AC outlet? Connect the AC adapter and the power cord to the product and AC outlet securely, and then power on the product. Connecting the AC Adapter and the Power Cord Powering On/Off the Product Is electricity being supplied to the AC outlet that supplies the power to the product? Connect to another AC outlet. • Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
