TOP > Troubleshooting > No Power/Nothing on the Screen (Using the Optional Cradle Kit) No Power/Nothing on the Screen (Using the Optional Cradle Kit) What to check Countermeasure Are the AC adapter and the power cord connected to the cradle kit correctly? Connect the AC adapter and the power cord to the cradle kit correctly. Storing the AC Adapter in the Cradle Kit Is the terminal protection seal on the bottom of the product removed, and the product mounted on the cradle kit correctly? Remove the terminal protection seal and mount the product in the correct position. Mounting the Product on the Cradle Kit Is electricity being supplied to the AC outlet that supplies the power to the product? Connect to another AC outlet. • Do not connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
