TOP > Troubleshooting > The USB Memory Is Not Recognized The USB Memory Is Not Recognized What to check Countermeasure Is the USB memory inserted into the USB connector (Type A) correctly? Insert the USB memory into the USB connector (Type A) correctly. Parts Identification Is the USB memory recognized when it is connected to a computer? There may be a problem with the USB memory. Try another USB memory. Is the USB memory formatted in FAT32 format? Format the USB memory in FAT32 format and try again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
