TOP > Troubleshooting > The Label Falls at the Dispenser Stop Position The Label Falls at the Dispenser Stop Position What to check Countermeasure Is the media stop position set correctly? Set the media stop position correctly. Adjusting the Media Stop Position Clean the dispenser sensor if the error cannot be resolved. Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Kit (with Optional Linerless Kit) Contact your SATO technical support if the error still cannot be resolved. Contact Information for When You Are in Trouble Back to top