TOP > Troubleshooting > A Part of the Printout Is Light A Part of the Printout Is Light What to check Countermeasure Is the print head dirty? Clean the print head. Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Kit (with Optional Linerless Kit) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 1)) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 2)) After that, perform a test print with the product. Test Print Is the media loaded correctly? Load the media correctly. Loading Media Are the print darkness and print speed set correctly? Set the print darkness and print speed correctly. Darkness Speed Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top