TOP > Troubleshooting > The Media Has Jammed The Media Has Jammed Check the part where the media has jammed, and then remove the media. Refer to the video for loading the media, for the media path, and for the operation of each part inside the product. Loading the Media • If the cutter kit, partial cutter kit or linerless cutter kit is installed, be careful not to injure yourself or others with the cutter blade when removing the media. Contact your SATO technical support if the error still cannot be resolved. Contact Information for When You Are in Trouble Back to top
