TOP > Troubleshooting > The Printout Is Shifted to One Side The Printout Is Shifted to One Side What to check Countermeasure Is the media loaded correctly? Load the media and set the flap position of the media guide correctly. Loading Media Are the print head and media sensor dirty or is there a label attached to them? Clean the print head and media sensor. Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Kit (with Optional Linerless Kit) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 1)) Cleaning Using the Cleaning Kit (with Optional Linerless Cutter Kit (Type 2)) After that, perform a test print with the product. Test Print Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top