TOP > When You Are in Trouble > When an Error Message Appears > Error Message 1145 (Unauthorized access detected) Error Message 1145 (Unauthorized access detected) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (CLEAR) or power off the product. Cause and Countermeasure Reference Cause Unauthorized access to the device has been detected. Countermeasure Power the product off and then on again. Powering On/Off the Product Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top