Table of Contents Before You Start About This Manual Safety Precautions Safety Precautions for the Battery Precautions for Installation and Handling Select a Safe Location Power Supply Printing Regulatory Approval Environmentally Hazardous Materials Copyrights Trademarks What You Can Do with This Product Features of the Product Various Ways to Output Outputting with General-purpose Software Outputting and Controlling with Dedicated Command Outputting with Standalone (AEP) Applications Basic Information Bundled Accessories Optional Devices Parts Identification Using the Operator Panel LED Indicator Operations in Online/Offline Mode Status Icon Battery Indicator Operations When Errors Occur Adjusting the Print Settings During Printing Canceling the Print Job Guidance Videos List of the Guidance Videos Playing the Guidance Video from the Error Screen Getting Access to the Guidance Video in Online Mode Operating the Guidance Video Settings Mode Settings Mode Menus Changing to the Settings Mode Logging In to/Logging Out of the Settings Mode Item Selection Setting Value Input or Selection Memory of the Product Product Memory and USB Memory Connecting a USB Memory to the Product Getting Started Charging the Battery Precautions during charging Inserting the Battery Charging Using AC Adapter (Option) Charging Using the 1Bay Charging Cradle (Option) Charging Using the Battery Charger (Option) Charging Using Cigarette Lighter Adapter (Option) Charging Using 12-60V DC Power Supply (Option) Installing Accessories Attaching the Shoulder Strap (Option) and the Carrying Case (Option) Attaching the Hand Strap (Option) Attaching the Belt Clip or Belt Loop (Option) Connecting to External Equipments Installing the Battery Eliminator (Option) Installing the Mounting Bracket (Option) Powering On/Off the Product Powering On the Product Powering Off the Product Initial Setup (Startup Guide) Startup Guide Flow Startup Guide Cancelation Connecting the Product to a Computer Procedure for Connecting the Product to a Computer Connecting Interfaces Available Interfaces USB Interface Connection (Standard) Bluetooth Interface Connection (Standard) NFC Interface Connection (Standard) Wireless LAN Interface Connection (Standard) Configuring the Interface Settings Interface Setting Methods Configuring the Interface Settings from the Interface Menu of the Product Configuring the Interface Settings Using the All-In-One Tool Installing the All-In-One Tool Installing the Printer Driver All-In-One Tool Features Loading Media Usable Media Loading the Media Precautions for Loading the Media Loading the Media Roll: Continuous/Tear-Off/Linerless Tear-Off Mode Loading the Media Roll: Dispenser Mode Loading the Fan-fold Media (When Using the 1Bay Charging Cradle (Option)) Loading the Fan-fold Media (When Using the Printer Stand (Option)) Settings to Match the Media Media Sensor Type Manually Setting the Print Mode When to Replace Media Various Settings of the Product The [Settings] Menu [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu [Battery] Menu [Shortcut] Menu Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page Dashboard Settings Tools Certificates Enabling SATO App Storage Adjusting the Product Printable Area Media Sensor Positions and Media Stop Positions Flow of Printing Operations Printing Operations Operations in Continuous Mode Operations in Tear-Off Mode Operations in Dispenser Mode Operations in Linerless Mode Operations When the Media Sensor Is Disabled Adjusting the Base Reference Point About the Base Reference Point Adjusting the Print Position Adjusting the Media Stop Position Notes on the Stop/Cut Position of Different Media Adjusting the Print Quality Adjusting the Print Darkness Adjusting the Print Speed Adjusting the Product's Buzzer Volume Initializing the Product Procedures for Initializing List of Initial Values [Printing] Menu [Interface] Menu [Applications] Menu [System] Menu [Tools] Menu [Information] Menu [Battery] Menu Maintenance Cleaning the Product Cleaning Cleaning Intervals Cleaning the Inside of the Product Cleaning the Inside of the Product (for Linerless Models) Cleaning the Exterior of the Product Using Disinfectant Chemicals Replacing Consumable Parts Replacing the Print Head Replacing the Platen Roller Linerless Platen Roller Replacement Timing Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) SOS (SATO Online Services) Application (SOS users only) When You Are in Trouble When an Error Message Appears Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Troubleshooting Battery Does Not Charge No Power/Nothing on the Screen The Display is Too Dark/Bright Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed Cannot Output Labels Correctly Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Incorrect Print Position The Media Has Jammed The LED Indicator Lights Red BD Address, Copy Barcode Demo, Database Search Demo appears The USB Memory Is Not Recognized An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Cannot Output After Data Is Sent Cannot Communicate via USB Cannot Communicate via Bluetooth Cannot Communicate via NFC Cannot Communicate via Wireless LAN Contact Information for When You Are in Trouble Product Specifications Hardware Interface Supported Interfaces USB Interface Bluetooth Interface NFC Interface Wireless LAN Interface Printer language Standards Usable Media Usable Fonts Usable Barcodes Support and Warranty SOS (SATO Online Services) (SOS users only) Warranty for Consumables within the Product Warranty Period Back to top