[System] Menu

The following settings are available in the [System] menu:

[Regional]

Set the display language, time zone, and units.

The setting items are as follows:

[Messages]

Set the display language of the LCD.

Select the display language from the list.

[External Keyboard]

Set the language for the external keyboard connected to the product.

• Japanese, Chinese, and Korean only support a change in the layout of the keyboard. The IME (Input Method Editor) is not compatible, so you cannot input hiragana, katakana, or kanji.

[Locale]

Set the locale to be used in AEP (Application Enabled Printing) mode.

This setting determines the format of time, dates, numbers, prices, names of weekdays, months, etc. in AEP applications.

Select the locale from the list.

[Unit]

Set the unit of length for indication.

The options are as follows:

•

[dot]

•	["] (inch)

•

[mm]

[Time]

Shows the time.

[Date]

Shows the date.

[Time Zone]

Set the time zone.

First select the region from the [Region] list.

Then select the city from the [City] list.

[Display Language Icon]

Set whether to display the [Language] icon on the top screen of the [Settings] menu.

The options are as follows:

Enabled

Display the [Language] icon.

Disabled

Do not display the [Language] icon.

If this function is enabled, the [Language] icon is added to the [Settings] menu screen as below. You can directly access the display language setting screen.

[Notifications]

Set the function to notify when to clean and replace parts.

The setting items are as follows:

[Clean Printhead]

Notify when the print head needs to be cleaned.

The setting items are as follows:

[Clean Printhead]

Enable or disable the notification function about when the print head needs to be cleaned.

The options are as follows:

Enabled

Enable the notification function.

Disabled

Disable the notification function.

[Cleaning Interval]

Set the notification interval about when the print head needs to be cleaned.

You can change this setting if you have selected [Enabled] in the [Clean Printhead] menu.

The product shows the print distance as a set value. The setting range is from 10 to 1000 meters.

[Clean Counter]

Shows the current print distance.

[Change Printhead]

Notify when the print head needs to be replaced.

The setting items are as follows:

[Change Printhead]

Enable or disable the notification function about when the print head needs to be replaced.

The options are as follows:

Enabled

Enable the notification function.

Disabled

Disable the notification function.

[Printhead Interval]

Set the notification interval about when the print head needs to be replaced.

You can change this setting if you have selected [Enabled] in the [Change Printhead] menu.

The product shows the print distance as a set value. The setting range is from 10 to 100 km.

[Printhead Count]

Shows the current print distance.

[Change Platen]

Notify when the platen roller needs to be replaced.

The setting items are as follows:

[Change Platen]

Enable or disable the notification function about when the platen roller needs to be replaced.

The options are as follows:

Enabled

Enable the notification function.

Disabled

Disable the notification function.

[Platen Interval]

Set the notification interval about when the platen roller needs to be replaced.

You can change this setting if you have selected [Enabled] in the [Change Platen] menu.

The product shows the fed distance as a set value. The setting range is from 10 to 100 km.

[Platen Count]

Shows the current distance the platen roller has fed.

[Sound]

Set the buzzer sound.

The setting items are as follows:

[Volume]

Set the volume.

The setting range is from 0 to 5.

0 is the lowest and 5 is the highest.

If you set the volume to 0, it mutes the sound.

[Sound type]

Set the type of sound for when errors occur and when the power is turned off.

The options are as follows:

•

[Type1]

•

[Type2]

•

[Type3]

[Energy Saving]

The setting items are as follows:

[Sleep Timeout]

Set the period before the product enters sleep mode.

The setting range is Off, or from 5 to 999 (sec).

Conditions Not to Transit to the Sleep Mode

◦	Status of Settings Mode

◦	When the following errors occur

▪	Machine Error (error 1001)

▪	Print Head Overheated (error 1022)

▪	Battery Low (error 1043)

▪	Bluetooth Error (error 1050)

▪	Battery Low (error 1059)

▪	No Battery (error 1060)

▪	Battery Degradation (error 1061)

▪	Battery Temperature Error (error 1062)

▪	Battery Error (error 1063)

▪	Motor Overheated (error 1064)

▪	WLAN Error (error 1068)

▪	Invalid command in NFC (error 1076)

▪	Bluetooth MFi Chip Module Error (error 1128)

▪	Battery Lock (error 1138)

Conditions to Return from the Sleep Mode

◦	When the top cover is closed and opened

◦	While the product receives the data

◦	When the button is pressed

◦	When the battery is removed with an AC adapter connected (No Battery (error 1060) occurs)

◦	When an AC adapter is removed or connected

◦	When connected to the 1Bay Charging Cradle (option)

◦	When the product is removed from 1Bay Charging Cradle (option) connection

◦	When the product detects the Battery Low error (error 1043)

◦	When the time set for the auto power-off function passes

• The sleep function is disabled if you set the period to 0. • When the product transits to the sleep mode during wireless LAN connection, the product returns to the normal mode after it receives the data. However, if you move the product temporarily outside the access point connection range, the product is disconnected from wireless LAN. If you want to reconnect it to the wireless LAN, press any button to clear the sleep mode.

[Auto Power Off]

Set the time before the product is powered off due to inactivity.

The setting range is 0 to 999 minutes.

The Auto Power-Off function will be disabled in the following cases:

◦	When the product is in settings mode

◦	When the battery is charging

◦	While the product is executing package update

◦	While the product receives the print data

◦	When the following errors occur

▪	Battery Low (error 1043)

▪	Battery Lock (error 1138)

▪	No Battery (error 1060)

• If you set the time to 0, the Auto Power-Off function will be disabled.

[LCD Brightness]

Set the brightness of the screen.

The setting range is from 1 to 5.

1 is the darkest and 5 is the brightest.

• The product has a built-in energy saving function, which will decrease the brightness of the screen when you have not operated the product for a period.

[LCD Rotation]

Set the orientation of the display on the LCD.

The options are as follows:

0 degree

Normal orientation of the display.

180 degree

Upside-down orientation of the display.

• If you set [180 degree], the functions of the buttons on the operator panel are also turned upside-down and reversed left to right.

[Show Total Count]

Enable or disable the indication of the total print count.

If this is enabled, the total print count appears on both the Online and Offline screens.

The number in the brackets to the right of [QTY] on the Online and Offline screens is the total print count.

The options are as follows.

Enabled

Enable the indication of the total print count.

Disabled

Disable the indication of the total print count.

• Shows the total print count from the time the product is on until it is off. When you power off the product, the count is reset to [0].

[Password]

Set the password.

The setting items are as follows:

[Password Enable]

Enable or disable the password setting.

If you have set the password to [Enabled], the product requires you to enter the password set in the [Password] screen before you enter the [Settings] menu.

To enhance communication security, it is recommended to set this option to [Enabled].

The options are as follows:

Enabled

Enable the password setting.

Disabled

Disable the password setting.

• The initial password specifications for this product vary depending on the shipping period. ◦ Models that include a password label A different initial password is printed on the label for each device. ◦ Models that do not include a password label The default password is "PCB serial number (8 characters consisting of uppercase letters and numbers) + user." Please enter the "+" as a symbol. You can confirm the PCB serial number by executing [Configure List] from the [Tools] > [Test Print] menu. If you do not know the password, please contact your SATO technical support. • For safe use of this product, please change the password. Go to [Password] > [Change Password] and set a new password.

[Install Security]

Enable or disable the password input for installing the pkg file to the product.

If you have enabled the password input, the product requires you to enter the password set in the [Password] screen before you can download the package file.

To enhance communication security, it is recommended to set this option to [Always].

The options are as follows:

None

No password is required to install a pkg file.

USB

Password is required to install a pkg file from the USB memory.

Always

Password is required to install a pkg file from the USB memory or downloaded from computer.

[NFC Security]

Set the security when writing the settings to the NFC interface.

The options are as follows:

None

No security setting is made.

Confirm

The confirmation message is shown before the settings are written to the NFC interface.

Password

You need to enter the password when writing to the NFC interface.

[Common Command Auth]

Set whether to use the user authentication function via the [DC2]PS command.

The options are as follows:

Enable

Use authentication via the [DC2] PS command. You can access password-protected screens without entering a password, for example, at initial startup or when switching to the [SETTINGS] menu while the password function is enabled.

Additionally, user authentication is required before executing [DC2] commands related to security.

Disabled

Do not use the user authentication function via the [DC2]PS command.

[Change Password]

Change the password.

You can enter 4 to 32 characters. Alphabets (capital and small letters), numbers and symbols can be used.

Forgot Your Password

If you forget the password you set, you can temporarily restore it to the default password.

1.	Turn off the device.

2.	While pressing the left selection key, the right selection key, and the power button simultaneously, turn on the device. Keep holding the keys until the Online/Offline screen appears. All passwords will be temporarily reset to their default values.

• This key operation is a temporary solution that allows the user to access the [Settings] menu using the default password. After accessing the [Settings] menu with the default password, you must set the passwords again. • If you restart the device without reconfiguring the passwords, authentication using the user‑configured passwords will be required.

[Firmware Update]

Connects to the SATO App Storage server and automatically downloads and installs the latest firmware package if one is available for this device.

• Make sure that the device time is set correctly. If a network connection is available, enable the NTP function so that the time is automatically synchronized with the NTP server. • If the device time is not set correctly, the validity period of the server certificate may be interpreted incorrectly, which can cause HTTPS communication to fail.

[Auto Update]

When enabled, the device automatically updates the firmware at startup.

The configuration items are as follows:

• To use this function, [Interface] > [Network] must be enabled. • If the available space in the device’s internal storage is less than twice the file size of the latest firmware package, the download will not be performed. In this case, a warning icon will appear in the status bar.

[Company ID]

Enter the company ID used to log in to SATO App Storage.

[Login ID]

Enter the login ID used to log in to SATO App Storage.

[Password]

Enter the password used to log in to SATO App Storage.

[Install Confirmation Prompt]

Configure whether a confirmation screen is displayed before installing the latest firmware on the device.

The available options are as follows:

Enable

A confirmation screen is displayed after the latest firmware has been successfully downloaded from the SATO App Storage server.

Disabled

The installation confirmation screen is not displayed.

After the latest firmware has been downloaded from the SATO App Storage server, the firmware is automatically installed on the device when it is powered off and on.

• If the latest firmware is already installed, the confirmation screen will not be displayed. • Additionally, the confirmation screen will not be displayed even when this setting is enabled in the following situations: ◦ An error has occurred ◦ Printing is in progress ◦ There are print jobs stored in the device ◦ The settings menu is open ◦ A package update from a USB memory device is in progress • Please note that if the battery level is low, the firmware will not be installed even if you select "Execute" on the installation confirmation screen.

[Update Timing]

Configure when the device checks for firmware updates.

The available options are as follows:

Regular updates

Checks for firmware updates every 24 hours after the device is powered on.

Shutdown

Checks for firmware updates when the device is powered off.

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Related Topics

Item Selection

Setting Value Input or Selection

Error Message 1001 (Machine Error)

Error Message 1022 (Print Head Overheated)

Error Message 1043 (Battery Low)

Error Message 1050 (Bluetooth Error)

Error Message 1059 (Battery Low)

Error Message 1060 (No Battery)

Error Message 1061 (Battery Degradation)

Error Message 1062 (Battery Temperature Error)

Error Message 1063 (Battery Error)

Error Message 1064 (Motor Overheated)

Error Message 1068 (WLAN Error)

Error Message 1076 (Invalid command in NFC)

Error Message 1128 (Bluetooth MFi Chip Module Error)

Error Message 1138 (Battery Lock)

[Configure List]