TOP > When You Are in Trouble When You Are in Trouble When an Error Message Appears Error Message 1001 (Machine Error) Error Message 1007 (Cover Open) Error Message 1008 (Out of Paper) Error Message 1010 (Media Error) Error Message 1012 (Head Error) Error Message 1013 (USB R/W Error) Error Message 1017 (SBPL Command Error) Error Message 1022 (Print Head Overheated) Error Message 1023 (NTP Error) Error Message 1028 (Gap Not Found) Error Message 1035 (I-mark Not Found) Error Message 1043 (Battery Low) Error Message 1046 (EAP Authentication Error (EAP Failure)) Error Message 1047 (EAP Authentication Error (EAP Timeout)) Error Message 1050 (Bluetooth Error) Error Message 1058 (CRC Check Error) Error Message 1059 (Battery Low) Error Message 1060 (No Battery) Error Message 1061 (Battery Degradation) Error Message 1062 (Battery Temperature Error) Error Message 1063 (Battery Error) Error Message 1064 (Motor Overheated) Error Message 1066 (Paper Jam) Error Message 1067 (Charging) Error Message 1068 (WLAN Error) Error Message 1070 (Battery wearing out) Error Message 1071 (Worn out battery) Error Message 1072 (Power Off Error) Error Message 1075 (NFC Error) Error Message 1076 (Invalid command in NFC) Error Message 1099 (Config Warning) Error Message 1128 (Bluetooth MFi Chip Module Error) Error Message 1137 (Invalid Dispenser Setup) Error Message 1138 (Battery Lock) Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Troubleshooting Battery Does Not Charge No Power/Nothing on the Screen The Display is Too Dark/Bright Media Does Not Feed Media Is Fed According to the Specified Number, but Not Printed Cannot Output Labels Correctly Bad Print Quality The Printed Image Is Different from the Print Data Cannot Read the Barcode Incorrect Print Position The Media Has Jammed The LED Indicator Lights Red BD Address, Copy Barcode Demo, Database Search Demo appears The USB Memory Is Not Recognized An Error Occurs When Installing the Printer Driver Cannot Communicate with the Computer Contact Information for When You Are in Trouble Back to top