TOP > Troubleshooting > The Print Position Is Shifted Horizontally from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction What to check Countermeasure Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only) Is the print position (horizontal) correct? Adjust the print position (base reference point correction of the horizontal position). Imaging Are the platen roller and media sensor dirty? Clean the platen roller and media sensor. Cleaning the Platen Roller Cleaning the Suction Plate, Media and Ribbon Rollers Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
