TOP > Troubleshooting > The Print Position Is Shifted Horizontally from the Media Feed Direction The Print Position Is Shifted Horizontally from the Media Feed Direction What to check Countermeasure Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Loading Media Loading Ribbon (Thermal Transfer Only) Is the print position (horizontal) correct? Adjust the print position (base reference point correction of the horizontal position). Imaging Is the left-right pressure balance of the print head set correctly? Adjust the left-right pressure balance of the print head. Left - Right Pressure Balance Setting Is the head pressure balance set correctly? Set the correct head pressure balance. Adjusting the Head Pressure Balance Are the platen roller and media sensor dirty? Clean the platen roller and media sensor. Cleaning Using the Cleaning Kit Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble Back to top
