Frequently Asked Questions (PW208NX/PW208mNX)

Below is some information that may be helpful when using the PDF Direct Print function:

1.	How to reset the printer after a firmware update?

You can reset the printer in the settings mode > [Tools] menu. Select [Reset] to show the [Select] menu, then select the items to be initialized.

Please refer to the PW208NX/PW208mNX operator manual for more detailed information.

　

PW208NX/PW208mNX
operator manual

　

2.	How to set the application protocol to SBPL?

Please refer to step 2 in Initial Printer Settings (PW208NX/PW208mNX).

　

3.	How to set the label size?

Please refer to step 3 in Initial Printer Settings (PW208NX/PW208mNX).

　

4.	How to set the image rotation of the page orientation?

Please refer to Rotating the Page Orientation (PW208NX/PW208mNX).

　

5.	How to set the Gap/I-mark sensor?

You can set the Gap/I-mark sensor in the settings mode > [Printing] menu. Select [Sensor Type] to set the sensor type for detecting the label.

Please refer to the PW208NX/PW208mNX operator manual for more detailed information.

　

PW208NX/PW208mNX
operator manual

　

6.	How to activate the PDF Direct Print license?

Please refer to License Activation (PW208NX/PW208mNX).

　

7.	Why is the size of the print image shrunk or enlarged?

You have enabled the [Fit page sizing] function.

To disable the [Fit page sizing] function, refer to Resizing the Image to Fit the Page (PW208NX/PW208mNX) and select [Disabled] in step 6.

　

8.	Why is there extra space before the image?

The setting of the label size may be incorrect.

Please refer to step 3 in Initial Printer Settings (PW208NX/PW208mNX).

　

9.	Why some of the texts printed out are different from the image?

The font data may not be embedded in the PDF document.

Please make sure that the font data is embedded in the PDF document before being sent for printing.

　

10.	Why is the print image not printed out or shifted?

The setting of the print reference position may be incorrect or the values are too large.

You can adjust the print image position in the [Settings] > [Printing] > [Imaging] menu.

Please refer to Adjusting the Print Image Position (PW208NX/PW208mNX).

　

11.	Why do PDF documents seem to print much slower?

If the PDF document contains many objects such as fonts, images, lines and barcodes, the printers may need more time to process.

　

• The print result varies depending on the PDF document. If you need any further clarification, please contact your SATO technical support center for more information.

　

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Related Topics

Various Printout Settings (PW208NX/PW208mNX)

Initial Printer Settings (PW208NX/PW208mNX)

License Activation (PW208NX/PW208mNX)