Log In to the Printer When the Printer Is Added to the Printer List

The following procedure explains how to log in either by entering the password manually or by using a SATO ID AUTH account to retrieve the unique default password.

Prerequisites:

•	Make sure that the printer has been added to the printer list.

For more details, refer to Adding Printers to the Printer List.

1.	On the [Printer] page, tap the printer that you want to use.

If you are not logged in to the printer, a dialog appears on the dashboard prompting you to log in.

2.	Tap [Log In] or the printer icon to open the Printer Connection and Access panel.

3.	In the Printer Connection and Access panel, enter the [User] access level.

If you are logged in to your SATO ID AUTH account, select an available user access level.

4.	Do one of the following to enter the password:

(a) To enter the printer password manually:

1) Enter the password.

　

(b) To retrieve the unique default password using a SATO ID AUTH account:

• This feature supports only printers configured with a unique default password. These printers include a password label in the package. • If the unique default password has been changed, you cannot use the retrieved password to log in to the printer. Use the changed password instead.

1) Make sure you are logged in to the application with your SATO ID AUTH account on the [Home] page.

If you are not logged in to the SATO ID AUTH account, [Get Default Password] is not available.

For more details on logging in to SATO ID AUTH, refer to Logging in to SATO ID AUTH.

　

2) Tap [Get Default Password].

The unique default password is retrieved and filled in automatically. To show the password, tap .

• If you lost the password and need help logging in to the printer, contact your SATO technical support center or submit a request through the following links: For global users: Global Helpdesk. For users in Japan: Japan Helpdesk.

5.	Tap [Login].

After you log in successfully, the Printer Connection and Access panel refreshes and displays the updated login status.

• Swipe right to close the Printer Connection and Access panel.

　

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Related Topics

Dashboard Overview

Printer Login

Log Out of the Printer